Small Business Administration
Don't let the admin side of your business get you down.
Let Pat Jonas-VA assist you with your small business admin.
Some of the tasks we can assist you with include:
Data Entry/Data Management
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Prepare, compile and sort documents for data entry
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check source documents for accuracy
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Verify data and correct data where necessary
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Obtain further information for incomplete documents
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Update data and delete unnecessary files
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Combine and rearrange data from source documents where required
Calendar Management
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Assist with scheduling appointments
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Answer phone calls and book appointments for consultations,
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Confirm appointments with clients, two days prior to their appointments to remind them of their day and time.
Client Liaison
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Customer Service Emails
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Customer service duties and responsibilities generally include answering phone calls and emails, responding to customer questions and complaints, and walking customers through basic troubleshooting or setup processes.
Invoicing
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Accounts Payable/Receivable
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Ensuring that client information details are kept up to date.
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Creating and sending invoices and statements to customers.
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Checking the data input to ensure the accuracy of the final invoice.
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The Accounts Payable / Receivable
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Account Reconciliation
